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Actually? He stated he would honor the sale selling price at that time and would Call my regional store to ensure I obtained the lower price, and said he can be willing to go that far to make sure I was satisfied. WOW that may be Whatever you phone Customer care? I'm dissatisfied. I never ever bought a confirmation e-mail or an e-mail stating that my purchase was verified or cancelled. I also have a bearded dragon and spend a lot of money at Petsmart. I will likely be putting orders and getting from Yet another seller in the future. An organization that actually cares about my customer service expertise and furnishing the items that I need in a very well timed style.
Her identify is Desiree Pet Care manager, she instructed me that corn really might cause itching that is during the Canine food stuff I didn’t know this and she explained to me about Authority Grain cost-free which I bought. You have a gem in Desiree, hope she is being compensated properly.
Customer care -Not,. It’s at their comfort ( or stubbornness ). We are going to A further just one ten miles away for the reason that now We now have just one clean up Canine and one particular soiled dog.
!! And she will’t depend on The reality that I will produce company and human assets and anybody who will hear about her lact of management techniques!! I Give up and when I acquired hired the employing manager was all anxious and didn’t want me to squander her time??? They new I finally necessary fulltime Which I needed insurance!! All I'm able to say was Petsmart wasted my time!!!! I will learn how to groom I do have a friend that owns a grooming school moreover my very own groomer had available to coach me!!! If the thinking of Studying the way to groom by petsmart soon after my working experience I wouldn’t hassle with them!!!!
I wasn't pleased that I drove the many way there for my pet dogs appt being turned absent when I go there as soon as a month for grooming and had his tags on his that happen to be recent. I was informed they cannot go via the tags and due to the fact Banfield experienced closed for your working day I was sent on my way and instructed to reschedule. Needless to say I wasn't quite delighted about this Specially Along with the amount of cash I invest from the Mooresville NC retail outlet monthly. In my view It might be an even better assistance to your consumers to create the devices join or have shot documents transferred routinely if The client utilizes equally Banfield as well as the Grooming Salon.
pull the hair of a small or large canines ears when its snapping at you or jumping all around just trigger you're professional doesnt indicate it could normally occur. Ive watched this and have attempted it alone Canine its difficult. Havent you ever had a hard tricky day exact same as any person else and canines.
Why do we make appt. second Pet by no means bought his bath as we were not likely to be there from 11 – 3. Mad. Salon supervisor advised us that was corporate plan.
June 28, 2016 at 1:40 pm i generally have my Doggy boarded for the Torrance site my blog together with getting her groomed the working day I pick her up. Friday when I went to fall off my Pet dog there was an personnel outdoors notifying all the customer that The placement was shut on account of a power outage. She had a list of other petsmart places and A different boarding facility. Not the moment did any employee offer to aid me look for a site so I panicked mainly because I'd a aircraft to capture. I called the West L. a. place which had openings but didn't have an openings for grooming. I wound up driving to your West La locale which was an hour or so and ten minutes absent and As you can imagine wound up missing my flight.
Due to the fact when is cat or Pet on maintain until finally they make up their minds. I won't ever go in there once again. How unprofessional.
The website crashed / was down when I attempted to go back and take away most of the merchandise I had in my basket. PetSmarts inadequately operating Site can make shopping online extremely tough. It is best to investigate that. From: PetSmart [mailto:PetSmart@ emails.petsmart.com]
So not merely did I really have to pay out extra Price tag for one more flight, I had to head out of my way to own my dog boarded. The West L. a. place experienced my information and facts in the pc so I feel there needs to be an improved program to Make contact with customers when things such as this transpire rather then utilize the excuse they ended up not able to Call me because the desktops were being down. Another matter isn't the moment did anyone say they would lower price me or give me sooner or later cost-free boarding for the entire inconvenience. Just desired to Permit Absolutely everyone out there know this is all about horrible customer support and never a means to take care of very long time buyers or in truth, not a method to treat any consumer.
One thing ought to be performed!!! Persons shell out some huge cash to make sure that their Animals are well looked after…we should always feel Protected and welcomed when coming towards your places and paying out income for YOUR expert services.
April five, 2014 at 8:50 pm My worry is Parvo. I not long ago got recommended you read a completely new pet and was using him to your Banfield Healthcare facility that is in PetSmart. Once i obtained there I was explained to which i had to watch for them to scrub a space right before I could go in, They only had a Pet dog diagnosed with Parvo. The receptionist came out when the home was cleaned (which is made of wiping the table off) and informed me the vet can be with me Home Page shortly but Luckily the vet had some prevalent perception and despatched a tech in to tell me which i could reschedule my appointment simply because she did not sense relaxed coming in with my twelve 7 days outdated Puppy dog right after just managing the Parvo Pet. The tech mentioned he could do the Test or we could reschedule and proceeded To place his arms on my Pet dog. I stopped him and asked that he wash his fingers and rather than washing them, he reported I just washed them. I picked up my dog and instructed him I'd contact and reschedule. My complaint is there was no sign set up anyplace stating that there was a Doggy in PetSmart that experienced this risky infection and that this Puppy had walked all around in The shop and nonetheless no precautions were taken. Canine have been nevertheless coming into PetSmart as I had been leaving.
March 3, 2014 at 9:31 pm I’ve been Doing the job for Reno Petsmart and it’s horrible! We go through associates like mad! Every one of the managers are thieves or reduced lifestyle druggies. I’m entirely disappointed with my operate environment and don’t know how to proceed, but I like my career. Our manger Matt provides his cell range out to shoppers and he’s married!